Overview
1. Introduction
Welcome to U-Go Airport Transfers & Charters ("we," "our," "us"). We are committed to protecting your privacy and complying with the Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or visit our website.
2. Personal Information We Collect
We may collect and process the following personal information:
- Contact Information: Name, email address, phone number.
- Booking Details: Pickup and drop-off locations, dates, and times.
- Payment Information: Billing address and payment method details (we do not store payment card details).
- Technical Data: IP address, browser type, operating system, referring URLs.
- Financial and Tax Information: If required for contract purposes.
3. How We Collect Personal Information
We collect personal information through:
- Direct Interactions: When you provide information by filling out forms, booking a service, or communicating with us.
- Automated Technologies: Cookies and similar tracking technologies that collect technical data about your browsing activities.
- Third-Party Sources: When we receive necessary information from partners or service providers.
4. Use of Personal Information
We use your personal information to:
- Provide Services: Process bookings and manage payments.
- Communication: Send booking confirmations, updates, and respond to inquiries.
- Improvement: Analyze data to enhance our services and user experience.
- Legal Compliance: Adhere to legal obligations and protect our rights.
5. Disclosure of Personal Information
We may share your personal information with:
- Service Providers: Trusted third parties such as payment processors, IT service providers, and consultants assisting with business operations.
- Legal Authorities: When required by law, regulations, or legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of business assets
All third parties are required to adhere to strict data protection measures and are not permitted to use your personal information for their own purposes..
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
Under POPIA, you have the right to:
- Access: Request copies of your personal information.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information under certain circumstances.
- Objection: Object to the processing of your personal information.
8. Cookies
Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
11. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact us at:
